Help centre
Frequently asked questions
Quick answers about ordering, paying on delivery, shipping and returns.
Orders & payment
Choose Cash on Delivery at checkout and pay for your order when it is delivered. Nothing is charged online. The payment options available for your order are always shown at checkout.
After you place your order you'll see an order confirmation page with your order number, the items you ordered, your delivery details and your payment method. Keep the order number for any questions.
Enter a valid discount code in your cart or in the order summary at checkout.
Occasionally. Stock can change throughout the day, so in rare cases a product is available when you order but sold out when we process it. If that happens, we'll contact you.
Delivery
Delivery is normally about 3 to 7 business days for shipments within the United States. Delivery dates are estimates and can be affected by circumstances outside our control.
Shipping costs and any applicable sales tax are calculated at checkout once you enter your delivery address, before you place your order.
Returns & refunds
Returns are accepted within 5 days of delivery when the product is unused, uninstalled, undamaged and in its original packaging with all labels and accessories. Please contact us before sending anything back. The return address is included with your approved Return Form.
Contact us within 15 days of receiving it, with a photo of the product. If the request meets the conditions in our Refund Policy, we'll send you a Return Form and refund the product in full once the return is accepted.
Refunds are processed within approximately 30 days after we receive the returned product and confirm the return conditions are met. For Cash on Delivery orders, our team arranges the refund with you directly.
Help
Call us on (662) 610-5421 or send a message through the contact form on our Contact page.
Still need help?